Bring your customers back.
Buytena is the simple way to remind customers when it is time to return, so your business grows on repeat.
Powering businesses that grow on repeat.
From local services to growing teams.
Every network. Every customer.
Reminders that reach everyone in Tanzania.
SMS over YAS, Vodacom, Airtel or Halotel, plus WhatsApp for the customers who live there. The message gets through, whatever your customers use.
SMS + WhatsApp reminders • your customers never need an app
Everything you need to follow up, in one place.
Buytena is built around the habits that make customer relationships stronger: staying focused, following up, and making every interaction count.
Set it up once. Buytena handles the follow-up.
Upload your customer list
Import from a spreadsheet (CSV or Excel), or add customers one by one with the product or service they buy.
Set reminder rules per service
Tell Buytena how often each product needs reordering, for example “remind after 30 days”.
Buytena sends the reminder
The SMS or WhatsApp message goes out automatically at the right moment, so you never miss a follow-up.
Hi Amina! Your 200L water refill was 30 days ago. We are open today until 6 pm. Call +255750630671 or visit B&D WaterPoint to reorder.
A sample WhatsApp reminder, sent automatically from a previous sale.
“The best follow-up is the one that happens before you remember you needed it.”
Buytena helps businesses across Tanzania and East Africa grow through better customer relationships.
A spreadsheet stores your customers. Buytena brings them back.
A spreadsheet cannot tell you that today is the 30-day mark. Buytena reads each customer’s service cycle, spots renewal time automatically, and sends the reminder for you before “it slipped my mind” becomes another lost customer.
Manual tracking
- Reminders only when you remember
- Renewal dates spotted by eye
- Customer chats scattered across your phone
With Buytena
- Renewal timing detected automatically from your service cycle
- No missed follow-ups, reminders fire themselves
- Centralized customer history in one workspace
Pricing that pays for itself with the first recovered customer.
Buy SMS credits with mobile money any time. Credits never expire. Every new account starts with 10 welcome credits.
36 credits
- All features included
- Credits never expire
- 1 credit = 1 message
31 credits
- All features included
- Credits never expire
- 1 credit = 1 message
26 credits
- All features included
- Credits never expire
- 1 credit = 1 message
20 credits
- All features included
- Credits never expire
- 1 credit = 1 message
Pay via mobile money: M-Pesa, Airtel Money, Mixx by Yas, Halotel. 1 credit = 1 message (SMS or WhatsApp). Credits never expire.
Top up from TZS 1,000 whenever you need credits. Learn more on the pricing page or read how Buytena works for water refill, salons, pharmacies, gyms, cleaning services and subscription businesses.
Got questions?
If you cannot find what you are looking for, get in touch.
Billing & credits
Do I need a credit card to start?
No. New accounts start with 10 welcome credits, and you pay with mobile money (M-Pesa, Airtel Money, Mixx, Halotel) whenever you need more.
Do credits expire?
No. Credits never expire, so you simply top up whenever you need more.
SMS & WhatsApp
Can I use SMS and WhatsApp together?
Yes. Buytena helps you reach customers through the channel that works best for them.
Do reminders need my phone to be on?
No. Reminders go out automatically from Buytena, so you never miss a follow-up.
Getting started
What kind of business is Buytena for?
Any business that depends on customers returning: water refill, salons, pharmacies, gyms, cleaning services, and subscriptions.
How do I add my customers?
Upload a spreadsheet or add customers one by one. Buytena keeps everything in one calm workspace.



